Terms of service

By accessing this website, creating an account, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, Return & Refund Policy, Warranty Information and Product Safety & Use page (together, the "Terms"). If you do not agree, do not use this website or purchase our products.

BY CLICKING ANY BUTTON TO PURCHASE, CHECK OUT, OR PAY — INCLUDING "CONTINUE TO SECURE CHECKOUT," "ADD TO CART," "PAY NOW," "COMPLETE ORDER," OR AN EXPRESS PAYMENT BUTTON SUCH AS SHOP PAY, APPLE PAY, GOOGLE PAY, PAYPAL OR AMAZON PAY — YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREE TO ALL OF THE TERMS, INCLUDING THE WARRANTY, RETURN, SHIPPING AND SAFETY POLICIES, THE LIMITATION OF LIABILITY, AND THE BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER IN SECTION 12. Each order is a separate acceptance of the Terms in effect on the date of the order. We keep electronic records of your order and acceptance, and you agree those records are valid evidence of your agreement.

"MarineForceLED", "we", "us" and "our" refer to MarineForceLED. "You" refers to any person using this website or purchasing our products. You must be at least 18 years old, or the age of majority in your state, to place an order.

We reserve the right, at our sole discretion, to change, modify, add or remove any part of these Terms — and any of our policies, including our Warranty, Return & Refund, Shipping, Privacy and Product Safety & Use policies — at any time, without prior notice. Changes take effect immediately when posted on this website with an updated "Last updated" date. The version in effect on the date of your order applies to that order. Your continued use of the website or purchase of our products after changes are posted constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

We may also change, suspend or discontinue any product, price, system configuration, promotion or feature of the website at any time, without notice and without liability.

We make reasonable efforts to describe and display our products accurately. Specifications, run times, battery capacity, color options and ingress-protection ratings are manufacturer-advertised figures obtained under specific test conditions. Actual performance varies with color, mode, brightness, water temperature, water chemistry, battery age and use.

Product images, illustrations, renderings and lifestyle scenes are for illustrative purposes. Colors, lighting effects and the appearance of illuminated water depend on pool size, depth, finish, water clarity, ambient light and the number and placement of lights. Recommended light quantities are starting suggestions only and are not a guarantee of coverage or result.

We may change product specifications, packaging or included accessories at any time without notice, provided the change does not materially reduce the product’s function.

Your order is an offer to purchase. An order confirmation email confirms that we received your order — it is not acceptance. A contract is formed only when we ship the products.

We reserve the right to refuse, limit or cancel any order, in whole or in part, at any time and for any reason, including:

• errors in pricing, product information or availability;
• suspected fraud, unauthorized or high-risk transactions;
• orders that appear to be placed by resellers, dealers or distributors;
• quantity limits per customer, household, address or payment method;
• inability to verify payment, billing or shipping information.

If we cancel an order after you have been charged, we will refund the amount charged to the original payment method. That refund is your sole remedy.

You may request cancellation before your order ships by contacting us. Once an order has shipped it can no longer be cancelled and our Return & Refund Policy applies.

All prices are in U.S. dollars and exclude applicable taxes unless stated. Prices, system pricing and promotions may change at any time without notice and do not apply retroactively to completed orders.

System savings are measured against buying the same number of lights individually and apply only to the official system configurations. System pricing does not stack with itself or combine with other promotions unless expressly stated. Promotions have no cash value and may be withdrawn at any time.

If a product is listed at an incorrect price due to a typographical, technical or system error, we may cancel any order placed at the incorrect price, even after confirmation or payment.

Payment is processed by our e-commerce and payment providers. You represent that you are authorized to use the payment method provided and authorize us to charge the full order amount, including taxes and shipping.

You agree to contact us and allow at least 10 business days to resolve any concern before filing a chargeback or payment dispute. You authorize us to share your order details, acceptance of these Terms, delivery and tracking confirmation, IP and device information, and all communications with the payment processor to contest any dispute. If a chargeback is reversed in our favor, you agree to reimburse any dispute fees and collection costs we incur, to the extent permitted by law.

If you have a concern about a charge, please contact us first — we resolve most issues within one business day. Initiating a chargeback for an order that was delivered as described, without first contacting us, may result in cancellation of warranty coverage for that order and suspension of future purchases. We will provide transaction, delivery and communication records to the payment processor to dispute unfounded chargebacks.

Delivery dates are estimates and not guaranteed. Title and risk of loss pass to you when the products are delivered to the carrier. Shipping, lost-package and damage procedures are described in our Shipping Policy.

You are responsible for installing, charging, using and maintaining our products in accordance with the included instructions and our Product Safety & Use page. Our products are decorative accent lighting. They are not safety lighting, emergency lighting, navigation lighting, or a substitute for code-required pool, spa, dock or marine lighting.

You acknowledge that swimming pools, spas, docks and boats involve inherent risks, including drowning, slipping, electrical and chemical hazards. You assume all risk associated with installing and using our products in and around water. You are responsible for supervising children and pets, and for complying with all applicable laws, building codes, HOA rules and marina regulations.

Products contain strong magnets and rechargeable lithium batteries. Keep them away from children. Misuse, including charging while wet, puncturing, modifying, or exposing to heat, may cause injury or property damage.

You are solely responsible for choosing a suitable mounting surface, cleaning it, applying the included waterproof sealant as instructed, and allowing the full 12-hour cure before submerging. You are responsible for inspecting your installation regularly. We are not responsible for a base or light that detaches, is lost, or causes damage because of installation conditions, surfaces, pool equipment, swimmers or force applied to the product.

Before installing, you agree to inspect the products and confirm they are suitable for your pool, spa or location. Installing, submerging or using a product confirms that it arrived complete and undamaged, except for defects covered by the Limited Warranty.

Our products are covered only by the express Limited Warranty described on our Warranty Information page. That Limited Warranty is the only warranty we give. No employee, agent, reseller, social-media post, advertisement or chat message can modify or extend it.

Warranty service requires that you first return the defective product to us at your own expense under a Return Authorization. Replacements are shipped at our expense only after we receive and inspect the returned product and confirm a covered defect. Damage caused by impact, misuse, improper installation or any other exclusion is not covered.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT FOR THE EXPRESS LIMITED WARRANTY, THE WEBSITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WHERE IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEY ARE LIMITED TO THE DURATION OF THE EXPRESS LIMITED WARRANTY. Some states do not allow limitations on implied warranties, so these limitations may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MARINEFORCELED, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOSS OF USE, LOSS OF DATA, OR DAMAGE TO POOLS, LINERS, FINISHES, BOATS, DOCKS OR OTHER PROPERTY, ARISING OUT OF OR RELATED TO THE WEBSITE OR ANY PRODUCT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS, THE WEBSITE OR ANY PRODUCT WILL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by our gross negligence or willful misconduct.

You agree to defend, indemnify and hold harmless MarineForceLED and its owners, officers, employees and agents from any claims, damages, losses, liabilities, costs and expenses (including reasonable attorneys’ fees) arising from: (a) your misuse, improper installation, improper charging or modification of any product; (b) your violation of these Terms or any law; (c) your violation of any third-party right; or (d) any content you submit to the website.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal resolution first. Before starting any claim, you agree to contact us at support@marineforceled.com with a written description of the dispute and give us 60 days to try to resolve it informally. Most concerns are resolved this way.

Agreement to arbitrate. If the dispute is not resolved informally, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms, the website, any product or any purchase will be resolved by final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies.

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitrator, not any court, has exclusive authority to resolve disputes about the scope, enforceability or interpretation of this arbitration agreement. Unless the parties agree otherwise, the arbitration will take place in the county of your residence or by video conference. Payment of filing and arbitrator fees will be governed by the AAA Consumer Arbitration Rules. The Federal Arbitration Act governs this section.

Class action waiver. YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person and may award relief only to the individual party seeking relief. If this class action waiver is found unenforceable, then the entirety of this arbitration section will be void, and the dispute will proceed in court.

Jury trial waiver. To the extent any dispute proceeds in court rather than arbitration, YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL.

30-day right to opt out. You may opt out of this arbitration agreement by emailing support@marineforceled.com within 30 days of your first purchase or first acceptance of these Terms, with the subject line "Arbitration Opt-Out" and your name, address and order number. Opting out does not affect any other part of these Terms.

Time limit. Any claim must be brought within one (1) year after the claim arises, to the extent permitted by law; otherwise the claim is permanently barred.

These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law principles. Subject to the arbitration section, any action permitted to proceed in court will be brought exclusively in the state or federal courts located in the State of Florida, and you consent to their personal jurisdiction.

All website content — including the MarineForceLED name, M1 PRO name, Magnetic Mount System name, logos, crest, text, graphics, images, photographs, designs and software — is owned by or licensed to MarineForceLED and protected by intellectual property laws. You may not copy, reproduce, modify, distribute, display or create derivative works without our prior written permission.

If you submit a review, photo, video, question or other content, you grant us a worldwide, perpetual, royalty-free, irrevocable, sublicensable license to use, reproduce, display, edit for length and clarity, and distribute that content, together with your first name and city, in connection with our business and marketing.

You represent that your content is truthful, reflects your genuine experience, and does not infringe anyone’s rights. We may moderate, decline or remove content that is false, offensive, unlawful, off-topic, or not related to a verified purchase. We publish positive and negative reviews alike and do not pay for or edit reviews to change their meaning.

You agree not to: use the website for any unlawful purpose; attempt to gain unauthorized access to our systems; use bots, scrapers or automated means to access the website or place orders; interfere with the website’s operation; impersonate any person; submit false information or fraudulent orders; or purchase products for commercial resale without our written authorization.

The website may link to or use third-party services (including our e-commerce platform, payment processors, carriers and review providers). We are not responsible for their content, policies or practices, and your use of them is subject to their terms.

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, severe weather, epidemics, war, terrorism, labor disputes, supplier or carrier failures, customs delays, government action, or internet and utility outages.

These Terms are the entire agreement between you and us regarding their subject matter. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full effect. Our failure to enforce any right is not a waiver. You may not assign these Terms; we may assign them without restriction. Section headings are for convenience only.

Questions about these Terms: support@marineforceled.com.