Refund policy

You may return products purchased directly from MarineForceLED within 30 days of delivery. To be eligible, products must be:

• in like-new, resellable condition, free of scratches, residue, adhesive or water deposits;
• returned with the original packaging, Magnetic Mount System bases, cables, guides and all included accessories;
• accompanied by your order number.

Email support@marineforceled.com with your order number and the items you wish to return. We will reply with a Return Authorization (RA) number and return instructions. Returns sent without an RA number, or to any other address, may not be accepted or refunded.

For change-of-mind returns, you are responsible for return shipping costs, and original shipping charges are non-refundable. If free shipping was applied to your order, the actual cost of outbound shipping may be deducted from your refund. We recommend a trackable, insured shipping method — we are not responsible for returns lost in transit.

If your item arrived damaged, defective or incorrect, we cover the cost of the replacement — see our Shipping Policy.

Products that have been installed, submerged, used, or returned with missing parts or packaging may be refused or subject to a restocking fee of up to 15% of the item price. Products showing damage, misuse, modification or excessive wear are not eligible for a refund.

Magnetic Mount System bases that have had sealant applied or have been installed cannot be resold and are non-refundable. Opened sealant and opened USB-C cables are non-refundable.

Every return is inspected before a refund is issued. If a return does not meet these conditions, we may refuse the refund, issue a partial refund, or send the product back to you at your expense. Returns that are refused and not claimed within 30 days will be recycled.

Complete Lighting Systems are priced as a set. You may return an entire system for a refund of the price paid. If you return only part of a system, the lights you keep will be re-priced at the standard individual price per light, and the difference will be deducted from your refund. If fewer than 4 lights remain from a system, the lights you keep are covered by the 1-Year Limited Warranty instead of the Limited Lifetime Warranty.

Each system is one product. Returns, refunds and warranty coverage are calculated per system, not per individual light, unless stated above.

Once your return is received and inspected, we will email you about its status. Approved refunds are issued to the original payment method within 5–10 business days. Your bank may take additional time to post the refund.

The fastest way to exchange is to return the original item for a refund and place a new order.

• Items marked final sale or clearance.
• Gift cards and free promotional items.
• Products purchased from unauthorized resellers or marketplaces.
• Orders subject to an open chargeback or payment dispute.

Manufacturing defects that appear after the return window are covered by our Limited Warranty. See Warranty Information.

We reserve the right, at our sole discretion, to change, modify, add or remove any part of this Return & Refund Policy at any time, without prior notice. Changes take effect immediately when posted on this page with an updated "Last updated" date. The version in effect on the date of your order applies to that order. Your continued use of this website or purchase of our products after changes are posted constitutes your acceptance of the revised Return & Refund Policy. It is your responsibility to review this page periodically.